MyJuno
Help guide dog handlers care for their dogs.
Support
Need help with MyJuno, or have an idea to make it better? We’d love to hear from you.
Email: [email protected]
From inside the app: Go to Settings → Contact Support. You can email us directly from there and choose whether to attach a diagnostic report. The report includes your app version, iOS version, time zone, and settings. It never includes your dog’s name, journal entries, or care team contacts.
Privacy Policy
Last updated: October 10, 2026
MyJuno is made by Open Expanse Institute, a nonprofit and registered 501(c)(3) tax-exempt organization based in the state of Illinois. We built it to help guide dog handlers care for their dogs, and we designed it to keep your information private.
We don’t collect your data
MyJuno has no accounts, no ads, no analytics, and no tracking. The app doesn’t send any information to us or to anyone else.
What stays on your device
Your dogs’ schedules, reminders, journal entries, photos, weights, potty logs, vaccine records, and care team contacts are stored only on your iPhone or iPad. If you delete the app, this data is deleted with it.
Camera and photos
If you choose to, MyJuno can use your camera or photo library to attach photos to journal entries. The photos stay on your device.
Location
If you choose to, MyJuno can tag a journal entry with your current location. Location is used only when you tap “Use Current Location”, and the place name is saved only in that journal entry on your device. You can also type a place by hand instead.
Notifications
MyJuno schedules local notifications on your device. These are not push notifications sent from a server.
Backups you create
When you export a backup file or a potty log spreadsheet, you choose where it goes (for example Files, AirDrop, or email). We never see these files.
Support emails
If you contact support, we receive whatever you send us, including the optional diagnostic report. That report contains your app version, iOS version, time zone, and settings. It never includes your dog’s name, journal entries, or care team contacts. We use it only to answer your request.
Children
MyJuno doesn’t knowingly collect any information from anyone, including children.
Changes
If this policy changes, we’ll update this page and the date above.